The National Coordinator/CEO SERVICOM, Mrs. Nnenna Akajemeli has said that inclusivity is key towards improvements in service delivery processes in Nigeria.
She recently disclosed this during the 2020 Customer Service Week held in Abuja with the theme “Dream Team”. The theme she said, highlights the importance of team spirit in the drive for improvements in service delivery initiatives which is part of SERVICOM’s mandate.
In her remarks, the National Coordinator emphasized on the importance of working as a team, adding that “team work conquers it all and a journey of a thousand miles, begins with a step.” SERVICOM is here to ensure that Nigerian citizens receive proper and quality services whenever the need arises, she added.
Akajemeli said that Customer Service Week is observed World- Wide in every first week of October to celebrate outstanding service givers who worked hard to give customers quality service delivery at the various service windows and the service takers who give feedback to enhance improvement processes.
