Union Bank Nigeria Plc has unveiled a five-year strategic plan that will see the bank becoming a highly respected provider of quality banking services.
Group Managing Director of the Bank, Emeka Emuwa disclosed this in Lagos on Monday.
Emuwa said the bank’s strategic ambition would focus on six areas, which he listed to include quality of customer experience; quality of client base; quality of talent; quality of banking platform; quality of professional standards and quality of earnings.
He recalled: “Last year, we had two important tasks ahead of us. First, to immediately improve the bank’s operations by dealing with existing operational and services and second to develop a roadmap to firmly establish Union bank as significant player within the Nigerian banking industry.
“However, after months of hard work during, which we considered our strength as a bank, our challenges and also the landscape within which we operate, we have emerged with a strategy that will guide the bank for the next three to five years. This strategy has been approved by the board of Union bank.”
The Union Bank boss said the lender remains focused on building on the progress it made
in 2013. “One of such was the launch of bank of the future branch in
Lagos as well as rolling out over 300 Automated Teller Machines (ATMs),” he said, adding” the bank may not open new branches but roll out future branch model of the bank that would offer convenient banking activities while additionally 300 ATMs will be installed this year in 338 branches of the bank nationwide.”
On the rumours about Union Bank seeking to raise fresh capital, Emuwa said the bank has sufficient capital to fund its restructuring and expansion and will not be seeking further capital in the near to medium term.