Power: FG inaugurates call centre for enhanced service delivery

By Musa Adamu
Abuja

Federal Government has launched a service call centre for the Federal Ministry of Power in Abuja, aimed at enhancing service delivery.

Speaking during the inauguration, Minister of Power, Prof. Chinedu Nebo, described the interactive facility as the heart beat of people that would guarantee a more appreciable provision of the sector’s services, adding that would ensure that solutions to complaints and enquiries were brought to the door steps of the people.

He assured Nigerians that the call centre would assuage the true feelings on the services provided by the sector, saying his excitement was further informed by the fact that a number of young people would be engaged.

Nebo expressed appreciation of the power sector to his counterpart in the Ministry of Communication Technology for availing the ministry with the platform.
He assured that because of the prime position of its services and indeed the sector, it would soon be over-subscribed.

Earlier, the Permanent Secretary of the Ministry, Amb. Godknows Igali, said the call centre was a multilingual government portal, aimed at providing an effective feed-back mechanism for government programmes, activities and services.

He added that it was indeed a government initiative targeted at ensuring prompt service delivery.
Amb. Igali also used the platform to pass a suggestion on the ways of making the power sector more proactive in its campaign against pipeline vandalism and its attending disruption on gas supply for power generation.

The representative of the minister of communication technology, Engr. Olufemi Olufeko, said the platform was aimed at providing easy access to government and its operators through a multi channel.
He enjoined all government agencies to take advantage of the facility it to enhance service-wide delivery on their mandates.

The promoter of the platform network, Interra Incorporated Company’s chief executive officer, David Onu, said the initiative was aimed at bringing government closer to the people as what was required was only the use of telephones.

Banking sub sector was the most active in the sector accounting for 99.373 million shares valued at N934.148 million in 1543 deals. United Bank for Africa (UBA) was the toast of investors with account of 27.234 million shares cost N101.745 million in 230 deals.

Zenith International Bank trailed  with a loss of 18.655 million shares valued at N352.763 million in 280 deals and Access Bank Plc sold a total of 16.738 million shares worth N108.360 million in 212 deals. Other Financial Institutions subsector followed trading 54.415 million shares valued at N431.067 million in 859 deals. FBN

Holdings was the investors delight with account of 34.359 million shares valued at N259.234 million in 596 deals. Consumer Goods sector anhanced by PZ Cusson followed in daily activities with account of 51.680 million shares cost N1.894 billion in 789 deals.  In all investors bought 277.261 million shares worth N3.785 billion in 4401 deals against 306.630 million shares valued at N3.011 billion in 4139 deals.

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