Ministry trains staff on standard operating procedures

The Federal Ministry of Labour and Employment has commenced a three-week training of its staff on the development of Standard Operating Procedures (SOP) for the purpose of digitizing work processes.

Flagging off the workshop Monday, Permanent Secretary, Labour and Employment Dr Yerima Peter Tarfa said the training was anchored by the Office of Head of Civil Service of the Federation (OHCSF), and “aimed at replicating the model of SOP for Enterprise Content Management (ECM) by the OHCSF in other Ministries, Departments and Agencies (MDAs).”

He stated that the training would assist the ministry take its first step towards the digitization of work processes, which is the creation of SOP.

Tarfa said the Civil Service had been undergoing a number of reform initiatives, with the major part of it being “the digitization of processes in the Civil Service for increased efficiency and output.”

Tarfa stated that one of the ministry’s key priorities was the transition of its work processes to meet the demands of an increasingly technology-driven world, in line with the ongoing Civil Service reforms.

Tarfa expressed confidence that appropriate measures had been incorporated into the SOP system to ensure the security and reliability of stored data and information, and mitigate concerns associated with ECM systems.

He disclosed that a team of experts from the OHCSF had been assigned the responsibility of sensitizing and building capacities of staff of Ministries, Departments and Agencies of Government for a uniform implementation of the digitization process.