9mobile issues deadline to customers over NIN-SIM linkage

Mobile network operator, 9mobile, has again urged its customers to link their SIMs with their National Identification Number (NIN), warning that all unlinked lines will be fully disconnected from February 29, 2024.

9mobile’s Director of Customer Care, Ehimare Omoike, issued this warning via a statement released by the company, adding that this action was in line with the directive of the Nigerian Communications Commission (NCC).

According to him, customers who do not comply with this directive will be unable to make or receive calls, have no access to the internet, no SMS, no One Time Password (OTP), and no bank alerts.

The NCC had in December 2023 directed that all telephone subscribers must have their NIN linked on their operator’s network to verify the identity of the phone users and minimize the criminal use of network services. The deadline was fixed as over 35 percent of subscribers’ lines were yet to be linked to their NIN.

Unlike the previous action where lines were partially barred, Ehimare noted that customers whose mobile lines are not linked to their NIN will be disconnected from all telecommunication services of the network. 

“Your line will be disconnected when you do not link your SIM to your National Identity Number (NIN). The implication here is that as a subscriber on the 9mobile network, you will be completely shut out from access to the virtual world and you will be greatly inconvenienced.